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Eating the Elephant: Vol 1
Negotiation Preparation Checklist
Rules of Engagement
Is there someone in your office who wants to: * take all the credit? * control the resources? * keep you on edge? * threaten for no reason? * knock your ideas? * snort & stomp just for the sake of it? These are "rhino" traits. Get the insights, skills and strategies to improve your: communication, conflict management, anger management, and negotiation skills. In this groundbreaking book you'll get all that you need to competently, comfortably and confidently turn confrontation into communication. Dr. Shaler teaches people to play nicely together in the company sandbox.
